Frequently Asked Questions
Everything you need to know about Bobo's gourmet treats.
How long will my order take to arrive?
We process all food orders within 24 hours. Depending on your location, standard shipping typically takes 3-5 business days to ensure maximum freshness.
Are Bobo's products allergy-friendly?
While we offer gluten-free and nut-free options, all our products are prepared in a facility that handles wheat, dairy, and nuts. Please check the specific ingredient labels on each product page.
Do you offer international shipping?
Currently, we only ship within the continental United States and Canada to guarantee that our perishable items arrive in perfect condition.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full refund or replacement.
How should I store my Bobo's treats?
To maintain optimal flavor and texture, we recommend storing our baked goods in a cool, dry place. For longer shelf life, most items can be refrigerated for up to two weeks or frozen for up to three months.
Can I track my delivery in real-time?
Yes! Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.